Privacy Policy

Data management policy for the aerogatineauottawa.ca website

Data Collection:
When you use the aerogatineauottawa.ca website, we collect certain information in order to better understand and improve your user experience. The data collected includes demographic information, location information, navigation data and other information relevant to our business. This data is collected in a transparent manner and is used strictly in accordance with this policy.

Use of Data:
The data collected is used for several purposes, including:
Improving our communications: We analyze the data collected to better understand the preferences and needs of our audience. This allows us to tailor our communications and offerings accordingly, in order to provide you with relevant and targeted information.
Targeting our audience: The data we collect helps us better target our audience and deliver personalized advertisements and offers. This allows us to offer you products and services that match your specific interests and needs.
Buyer Communication: When you make an online purchase from our website, we collect information necessary to process your order, such as your name, shipping address and payment information. This information is used only to process your transaction and to provide quality customer service.
Newsletter: If you subscribe to our newsletter, we use some of the information we collect to personalize the communications we send you. This allows us to provide you with information and offers that match your interests.
Volunteer registration form : We use the data collected to evaluate your application to become a volunteer with our organization, to communicate with you about your application and volunteer opportunities, to manage our volunteer program and assign you tasks or responsibilities in accordance with your preferences and skills, and to inform you about events, news and special opportunities related to our organization,
Google Analytics:
We use Google Analytics to collect information about the use of the aerogatineauottawa.ca website. Google Analytics uses cookies and other tracking technologies to collect data such as your IP address, browser type, operating system, pages visited and time spent on our site. This information is anonymized and aggregated to help us understand website usage patterns, improve our services and optimize our marketing. Google Signals utilizes a combination of unique identifiers, such as cookies and advertising IDs, to track user interactions across different devices and sessions. The collected data is aggregated and anonymized before use. Google Signals provides us with aggregated and anonymized data about user behavior across websites and apps that have implemented Google Analytics. This includes information about demographics, interests, and general browsing or app usage patterns. This aggregated data does not identify individual users. When you access our services, Google Signals may collect information about the devices you use, such as device type, operating system, browser type, and unique device identifiers. This information helps us understand how users interact with our services across different devices.

Data Security:
We take appropriate steps to protect your data from unauthorized access, misuse or disclosure. We implement technical and organizational security measures to ensure the confidentiality and integrity of your data. We take the privacy of our users very seriously. We will not sell, rent or share user data with third parties without their prior consent. We have appropriate security measures in place to protect user data from being accessed by third parties. We implement appropriate security measures to protect user data from unauthorized access or disclosure. Users may also request deletion of their data at any time by contacting us by email at info@aerogatineauottawa.ca.

Data Sharing:
We only share your personal data with third parties in the following cases:
When it is necessary to process your order or to provide the requested services. When we are legally required to do so, for example in response to a legal request or to prevent fraud. When you have given your explicit consent to the sharing of your data. Aéro Gatineau-Ottawa may share your personal information with its strategic partners to facilitate its activities, such as developers and service providers. Their access is limited to what is necessary to perform their functions. Our service providers may have access to your personal information for a limited time in connection with these activities.

Where Aéro Gatineau-Ottawa uses third parties to process any personal information, Aéro Gatineau-Ottawa endeavours to implement commercially reasonable contractual and technical safeguards to ensure that such third parties maintain the strict confidentiality of any personal information they process.

Length of data retention:
We retain your personal data for as long as necessary to fulfill the purposes stated in this data management policy, unless a longer retention period is required or permitted by law. Users may also request the deletion of their data at any time by contacting us by e-mail or telephone.

Contact
If you have any questions about this privacy policy or if you wish to exercise your rights regarding your personal data, please contact us at the following address: Eric Brulotte: eric@aerogatineauottawa.com.

Limitation of Liability:

We make every effort to ensure the security and confidentiality of your data in accordance with our data management policy. However, it is important to understand that despite our security measures, no system is completely risk-free. Therefore, by accepting our data management policy, you acknowledge and agree to the following:

Disclaimer of Liability: We disclaim any responsibility for unauthorized access, disclosure, or misuse of your data, whether due to a breach of our system’s security or data transmission over the Internet. You understand that you use our services and share your data at your own risk.

Use of Third Parties: In the course of providing our services, we may use third-party services such as hosting providers, advertising platforms, or payment processing partners. While we carefully select these third parties and require them to adhere to appropriate security standards, we cannot guarantee their conduct or full compliance with our data management policy.

External Links: Our services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of these third parties. When you access these links, you do so at your own risk and are subject to their respective privacy policies.

Limitation of Damages: To the extent permitted by applicable law, we disclaim any liability for any direct, indirect, incidental, special, consequential, or exemplary damages arising from the use of our services or the management of your data, including but not limited to loss of profits, loss of data, business interruptions, or damage to your reputation.

Policy Modifications: We reserve the right to modify this data management policy at any time. The modifications will be effective upon publication on our website or through any other appropriate means of communication. It is your responsibility to regularly review this policy to stay informed of any changes.

By accepting our data management policy, you acknowledge and agree to these limitations of liability. If you do not agree to these terms, we encourage you not to use our services or to discontinue using them immediately. By using the aerogatineauottawa.ca website, users agree to the terms of this data management policy.